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Become an Expert They Like and Trust

  • Writer: Mark Mylan
    Mark Mylan
  • May 11
  • 1 min read

If you want to really increase your professional presenting skillset, become both an expert and friendly. Expertise obviously brings specialized knowledge, experience, and vision to the table that people respect. But combining expertise with warmth and approachability makes you someone they remember.


So it is critical that you be both. But how do you do that at the same time?


For starters, create the context of your expertise when you speak to your audience. Shape your perspective around their challenges and needs. Use references and examples that directly connect your expertise to their needs to make it more accessible and shareable. Use inclusive pronouns like “we” and “us” to avoid sounding self-centered or detached.


Become more approachable and likeable by inviting your audience into your speaking script. Create a two-way conversation in place of a one-way communication with three easy elements. Include personal stories about how you gained this knowledge. Use humor to make your points feel like fun. And ask open-ended questions that invite the audience into a discussion.


By focusing on combining your knowledge with your personality, you will be much more memorable and compelling. And successful.

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Voyageur Presentation Training by Mark Mylan

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